Answers about Aquilla Wellness Solutions' processes, such as the online booking system and various appointment options for individuals and corporate clients.
Ad hoc or single sessions for counselling are designed for individuals who require immediate support for unexpected life challenges, crises, trauma or pressing concerns.
Booking is simple—click either the in-person or online appointment to schedule a session. Sessions are confidential, personalised, and structured to provide immediate insights and coping strategies tailored to your situation.

Invest in your well-being—restore balance with professional counselling. Book a session today!
Counselling and coaching are designed to transform your life, but meaningful change doesn’t happen in a single 50-minute weekly session. Your healing depends on the time and effort you invest outside of counselling—reflecting, applying new strategies, and committing to growth.
The more engaged you are in the process, the more rapid and lasting your transformation will be. By actively working on your goals between sessions, you build confidence, reinforce progress, and accelerate healing.
Use the Counselling Review Worksheet to maximise the impact of your therapy sessions!
Before your initial session, you’ll complete paperwork covering your details and expectations. This ensures Dr Louw has an understanding of your concerns and can tailor the session accordingly.
Your session will start on time. You don't need to share any information with a receptionist or assistant when you arrive.
During the appointment, we will:
- Discuss confidentiality and office policies.
- Explore your primary concerns and needs.
- Evaluate whether we’ve achieved the desired outcomes.
- Map out your journey forward, setting goals for healing and growth.
Schedule your appointment today!

Your online booking is made easy!
Follow the process:
- Select a date
- Select a time slot (Optional: Complete Repeat information)
- Select "Add To Cart"
- Select "Checkout" from the "Cart"
- Complete the booking form details
- Select the "Type of Service"
- Add any notes or arrangement information
- Select "Privacy Policy"
- Select "Agree with Terms and Conditions"
- Click Submit
- Click "Confirm" after submission
- The registration summary will appear.
- You will now receive a confirmation email with the following information:
- Appointment Information
- Invoice and payment instructions
- Instructions for downloading the Individual Client Agreement.
Your appointment is only valid AFTER you have completed ALL the emailed instructions.
No bookings for more than one person per session without prior arrangement.
Please remember to email your proof of payment and forms as per the notification. These forms are essential for the success of your session.
Dr Louw requires proof of payment and all the relevant forms BEFORE a session starts.
We do not accept medical aids and do not make biomedical diagnoses. This means you can't claim refunds from medical aids or medical insurance.
An online consultation will be done via Zoom. A link will be sent before the meeting time, once payments are finalised.
If this service is influenced by unforeseen load-shedding we will communicate with our clients timeously to make alternative arrangements. At Aquilla Wellness Solutions, we are committed to excellent service in meeting your needs.

Your booking is made easy!
Follow the process:
- Select a date
- Select a time slot (Optional: Complete Repeat information)
- Select "Add To Cart"
- Select "Checkout" from the "Cart"
- Complete the booking form details
- Select the "Type of Service"
- Add any notes or arrangement information
- Select "Privacy Policy"
- Select "Agree with Terms and Conditions"
- Click Submit
- Click "Confirm" after submission
- The registration summary will appear.
- You will now receive a confirmation email with the following information:
- Appointment Information
- Invoice and payment instructions
- Instructions for downloading the Individual Client Agreement.
Your appointment is only valid AFTER you have completed ALL the emailed instructions.
No bookings for more than one person per session without prior arrangement.
Please remember to email your proof of payment and forms as per the notification. These forms are essential for the success of your session.
Dr Louw requires proof of payment and all the relevant forms BEFORE a session starts.
We do not accept medical aids and do not make biomedical diagnoses. This means you can't claim refunds from medical aids or medical insurance.
Schedule your appointment today!

Life happens—we understand. While the ideal format for the My Breakthrough Series is six sessions in six weeks, you are welcome to complete the programme within four months of your purchase date. Sessions not used within this time, your series will expire.
There is a 15-minute Complimentary Discovery Call exclusively offered to individuals who have completed the Healing Persona Quiz and are genuinely considering participation in the My Breakthrough Series.
There is a 15-minute Complimentary Discovery Call exclusively offered to individuals who have completed the Healing Persona Quiz and are genuinely considering participation in the My Breakthrough Series. This is not a general enquiry or coaching session.
Our discussion will be short to allow you to ask your questions about the My Breakthrough Series.
Completing the fillable form for a Complimentary Discovery Call helps Dr Louw prepare for a meaningful, personalised discovery call. By sharing your availability, preferred format, and reflections, you allow her to offer you a conversation that honours your current emotional position and ensures readiness for the My Breakthrough Series.



